Support Policy Page
Last updated: October 28, 2025
We are committed to providing prompt and helpful support to all our customers.
1. Support Channels
You can reach our support team via:
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Email: hello@mavrun.in
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Contact Form: Available on www.mavrun.in/contact-us
2. Response Time
We typically respond within 24–48 business hours.
Delays may occur on weekends or public holidays.
3. Support Coverage
Our support covers:
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Order tracking and delivery status
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Payment or transaction issues
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Product-related inquiries
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Reporting damaged or missing items
We do not offer support for:
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Refunds or return requests
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Third-party marketplace orders
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Product misuse or alteration
Mavrun
Welcome to MAVRUN, where nature meets tradition.
We bring you the purest flavors from our family-owned plantations nestled in the lush Western Ghats Mudigere Chikamagaluru — a region known for its rich soil, pristine air, and perfect growing conditions.
At MAVRUN, we take pride in crafting premium coffee, aromatic spices, and natural honey, all cultivated and processed with care to preserve their authentic taste and quality.
Every product tells a story — of dedication, sustainability, and a passion passed down through generations. From the first sip of our freshly ground coffee to the warmth of our spices and sweetness of our honey, MAVRUN brings the essence of our land straight to your home.
Experience the taste of tradition — naturally with MAVRUN.
